Refund Policy
Transparent timelines and payment details
Refund Processing
Once your return is approved and inspected, refunds are processed within 5-7 business days.
Refund Method
Refunds are issued to the original payment method:
- UPI/Debit/Credit Card: 5-7 business days
- Net Banking: 5-7 business days
- Wallets (Paytm, PhonePe, etc.): 3-5 business days
Please note: Your bank or payment provider may take an additional 2-3 business days to reflect the refund in your account.
Exchanges
We currently do not offer direct exchanges. If you need a different size or color:
- Return the original item for a refund
- Place a new order for your preferred size/color
Note: Due to our limited drop model, we cannot guarantee the availability of your preferred size/color at the time of your new order.
Damaged in Transit
If your package arrives damaged:
- Do not accept the delivery or note the damage with the courier
- Contact us within 24 hours with photos
- We'll reship or refund immediately
Refund Timeline Summary
- Return pickup: 2-3 days after approval
- Return transit: 3-5 days
- Inspection: 3-5 days after receipt
- Refund processing: 5-7 days after approval
- Bank processing: 2-3 days
- Total estimated time: 15-20 business days from return initiation to refund in account
Last Updated: March 19, 2026